Privacy Policy
How we collect, use, and protect your personal information.
1. Who We Are
Atlas Nutrition Pty Ltd ("Atlas Nutrition", "we", "us", "our") operates the website atlasnutrition.com.au. We are an Australian supplement brand based in Melbourne, Victoria, specialising in premium cream of rice products for athletes and gym-goers.
2. Information We Collect
We collect personal information that is necessary to provide our products and services. This may include:
- Name, email address, phone number, and delivery address (when you place an order)
- Payment information (processed securely via Shopify Payments — we do not store card details)
- Account login credentials if you create an account
- Communications you send us via email or our contact form
- Browsing behaviour, device information, and IP address (via cookies and analytics tools)
- Email marketing preferences and engagement data
3. How We Use Your Information
We use your personal information to:
- Process and fulfil your orders, including shipping and delivery
- Communicate with you about your orders, enquiries, and support requests
- Send marketing emails and promotions (only with your consent)
- Improve our website, products, and customer experience
- Comply with legal obligations
- Prevent fraud and maintain security
4. Sharing Your Information
We do not sell your personal information. We may share it with trusted third parties who assist us in operating our business, including:
- Shopify — our eCommerce platform (order processing, payments)
- Australia Post / courier partners — for order fulfilment and delivery
- Email marketing platforms — for sending newsletters and promotional communications
- Google Analytics — for website analytics (anonymised data)
- Meta (Facebook/Instagram) — for advertising (where you have given consent)
All third parties are required to handle your information securely and in accordance with applicable privacy laws.
5. Cookies
Our website uses cookies to enhance your browsing experience, remember your preferences, and help us understand how visitors use our site. You can control cookie settings through your browser. Disabling cookies may affect some functionality of our website.
6. Marketing Communications
If you opt in to our email list, we'll send you updates, offers, and product news. You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly. We will not send you marketing emails without your consent.
7. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. Our store is hosted on Shopify, which is PCI-DSS compliant and uses SSL encryption for all transactions.
8. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your personal information (subject to legal obligations)
- Withdraw consent for marketing communications at any time
To exercise any of these rights, contact us at info@atlasnutrition.com.au.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date. We encourage you to check this page periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Atlas Nutrition Pty Ltd
info@atlasnutrition.com.au